FAQ
Frequently Asked Questions
Products
YES. Once you begin using Freedom Natural Deodorant, you’ll discover--like many women and men who use our brand--that your underarms feel fresher, you smell amazing, and no more body odor. Freedom is the natural deodorant that really works! Not convinced? Read what real customers have to say about Freedom.
The old adage “less is more” becomes new again when you start using Freedom. A little goes a long way. Just 2-3 swipes or dabs is all you need to feel confident for the rest of the day.
We encourage each individual to experiment and find the one that really works for them and their unique body chemistry. However, we do notice that men tend to favor Bergamot Mint, or simply the Sensitive Unscented.
Here’s how you can distinguish between an allergic reaction and a detox rash: an allergy will cause skin irritation immediately after application and this will not dissipate over time. A detox rash will appear more gradually, usually within 3 weeks in, and will go away after your underarms acclimate to the deodorant. Click here to find out more about the the detox process.
Freedom Natural Deodorant offers 24-hour protection without the need for reapplication. One of our customers even trekked Mount Kilimanjaro without reapplying.
Remember, a little goes a long way with Freedom products. As long as you only use 2-3 swipes, there will be no stains.
Even though Freedom deodorants are not antiperspirants, people say they don’t sweat as much with our products. You might experience a slight increase in sweating the first few days of using Freedom Natural Deodorant. What’s happening is that your sweat pores are opening up and flushing themselves out. This is part of what is known as the Underarm Detox. Read more about it here. If you would like to know more about antiperspirants, click here.
Yes, all of our products of have never been tested on animals. Freedom is a cruelty-free company and leaping bunny certified.
Product ingredients
Freedom uses organic coconut oil in our deodorants to utilize its natural anti-fungal, antibacterial, and skin-moisturizing properties.
Shea butter is an excellent source of natural vitamins and fatty acids and can be used for skin moisturizing.
Beeswax encourages softness and suppleness on the skin it is applied to.
Freedom’s deodorant formulation takes advantage of baking soda’s odor-absorbing abilities--its exfoliation abilities is a plus.
Unclog your pores and detox with the help of purifying Kaolin Clay, which is used in Freedom Natural Deodorant.
Arrowroot allows active ingredients to penetrate the outermost layer of skin while pulling out and absorbing unwanted moisture.
Freedom Natural Deodorant is scented after unique blends of essential oils that not only keep the stink away when combined with our other key ingredients, but make you smell amazing.
YES. All of our products are 100% Aluminum-Free, Paraben-Free, contain no harmful ingredients, and are 100% completely natural.
Subscriptions
Get 20% off when you joined the monthly subscriptions.
Yes, you will get a 3 day notice of getting charged for your next shipment.
Current subscription products are large sticks, roll-ons, sprays, and lip balms
Shipping & Billing
We offer different USPS shipping methods for customers inside the United States and have options with USPS and DHL for the rest of the world.
At the time your order is processed.
We accept all forms of credit cards, amazon pay, and paypal.
You can use your gift card at the end of checkout at the “discount” section. Your gift card can be used more than once until the balance goes to zero. For any technical issues, please contact questions@freedomdeo.com.
Depending on shipping service, processing an order usually takes 1-3 business days.
Returns and Exchanges
You have 30 calendar days to return an item from the date you purchased it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with receipt or proof of purchase.
Depending on which shipping service was selected for your order, shipping time may take at most one month due to customs. International shipping cost is non-refundable unless shipping service selected includes insurance. Once your order is processed by the shipping carrier, we no longer have any control of how soon your order will arrive.
We offer replacements on all defective products except for “Oops!” products. Please send a photo of the damaged product as proof for replacement to questions@freedomdeo.com. You have 14 calendar days from the date you received your product to inform us of any defects.
The OOPS line and 1/2 gallon of hand sanitizers are non-refundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will be able to see a refund within 5-10 business days. If refund does not show, please email questions@freedomdeo.com.
Freedom Rewards Program
No, your Freedom Rewards points NEVER expire.
A program to reward Freedom Natural Deodorant customers ways to earn discounts and free products.
Check out our Freedom Rewards page
Yes, please email questions@freedomdeo.com
Log into your account and your balance will be shown.
Your points will be deducted.
In your account, you can spend your points for multiple offers. These offers can be redeemed at checkout.
Please contact our live support chat or questions@freedomdeo.com.
Please contact our live support chat or questions@freedomdeo.com.
